Last Updated: August 2024
Our SaaS subscription plans are billed on a recurring basis (monthly or annually). You can cancel your subscription at any time from your billing dashboard. Cancellation will take effect at the end of the current paid term. We do not provide refunds or credits for any partial-month subscription periods or unused services.
Book'My Fade acts solely as a technology platform connecting customers with salon owners. We do not process online payments for customer appointments. All payments for services are handled directly at the salon ("Pay at Shop"). Therefore, any disputes regarding service quality, refunds, or cancellations for haircuts/services must be resolved directly with the respective salon owner.
In the rare event of a technical error resulting in a duplicate charge for a SaaS subscription, please contact our support team within 7 days. Upon verification, the duplicate amount will be refunded to the original payment method within 5-7 business days.
If you have any questions regarding your billing or this policy, please contact us at:
Email: rtkcomputer9690@gmail.com
Address: Kosi Kalan ( Mathura ) Uttar Pradesh 281403